Terms and Conditions

BOOKINGS
Bookings can be secured by sending a cheque or over the telephone using credit or debit cards. The card details are taken to secure the reservation only – payment is required on departure.

CANCELLATIONS
A booking is a contract with us.
If necessary to cancel please let us know as soon as possible and confirm by e-mail to bookings@Thewhiteleaf.co.uk so we may be able to re-let the room. We advise guests to consider the benefit of holiday insurance. If cancellation is less than 14 days notice or you fail to arrive/leave early we reserve the right to charge the full amount of the booking or any shortfall incurred by us in re-letting your room.

PAYMENT
Please make cheques payable to The Whiteleaf.   We accept most credit/debit cards. However payments by credit card will incur a 2% surcharge on the final amount. We do not charge for payments by debit card or cash.

ACCOMMODATION
Rooms available from 2.00pm on day of arrival and last check in time is 10.30pm (please let us know if you are checking in after 8pm) and guests are asked to vacate their rooms by 10.30am on day of departure.

RESTAURANT
Bookings are required 24 hours in advance.